I had a somewhat negative experience with him myself a while back. I contacted him about ordering a Hallow Evil mask; however, I explained that I was hesitant due to hearing several complaints about the long wait times. He actually offered to make the mask up for me which he stated would take a few weeks, and if I was satisfied I could then send the payment and have the mask shipped. As you can imagine, I was very happy to accept his offer. Well, long story short, that turned out to be a total load of crap. I never heard another word about that mask, and when I finally contacted him about it he told me that he had paying customers to deal with. That's completely reasonable, but why make that offer in the first place when you obviously have no intention of standing behind it. Luckily, I didn't lose any cash, and I was able to painlessly add yet another artist to my "do not deal with" list.
"Trying is the first step towards failure." - H. J. Simpson, 1997